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When Will I Get My Order

Ground, Express and Standard Overnight Orders placed before 6 PM, CST (Central Standard Time) Sunday through Thursday are normally packaged and shipped within 24 hours .

Ground, Express and Standard Overnight Orders placed after 6 PM Sunday through Wednesday are normally packaged and shipped within 48 hours .

Express, 2nd day and Standard Overnight orders placed after 6:00 PM on Thursday and before 6:00 PM on Friday are shipped on the following Saturday. Express orders that are placed after 6:00 PM on Friday, Saturday or Sunday are shipped the following Monday.

Ground orders placed after 6:00 PM on Thursday will ship the following Monday.

You will receive a tracking number to track your order within 24-hours after FedEx picks up your package. This e-mail will come to you directly from the FedEx website. Sometimes these and other automated e-mail responses get caught in Spam or Junk filters so if you did not receive your tracking number, please check your e-mail filters.

For your convenience, all orders are shipped with NO SIGNATURE REQUIRED. You are responsible to provide us a deliverable address and we are not responsible for the fate of your package once it's delivered to that address. We can ship your order with a receipt signature required upon your request. Just respond to the order confirmation that you receive via e-mail and in the subject line in all caps put DELIVERY CONFIRMATION SIGNATURE REQUESTED and we'll make it so.

Order Changes or Cancellation:
To change your shipping address, add products or cancel your order, please Contact Us or send an e-mail to at customerservice@buyreddragon.com. please be sure to include your name, and order number with your enquiry

International shipments will require recipient to pay extra import tax and duty fees. Please consult your local customs laws to get an estimate of these fees.

All of us here at Red Dragon Products know how important it is for you to get your delivery quickly and will make every effort possible to ship you order in a timely manner.