Skip to Main Content »

Search Site

You're currently on:

Terms & Conditions of Service


Terms of Service
Welcome to the Internet site of Red Dragon Products, LLC. ("Red Dragon Products"). Red Dragon Products May include other Internet sites affiliated with Red Dragon Products, LLC, (each a "Red Dragon Products Site"). Each Red Dragon Products Site is operated by Red Dragon Products, LLC, and its affiliates (collectively referred to herein as "we," "us," or "our"). PLEASE NOTE THAT YOUR USE OF THE RED DRAGON PRODUCTS SITE IS SUBJECT TO THE FOLLOWING TERMS ("TERMS OF SERVICE"). IF YOU DO NOT AGREE WITH ANY OF THESE TERMS OF SERVICE, DO NOT ACCESS OR OTHERWISE USE THIS RED DRAGON PRODUCTS SITE OR ANY INFORMATION OR MATERIALS CONTAINED ON THE SITE. YOUR USE OF THE RED DRAGON PRODUCTS SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. THE TERMS OF SERVICE MAY BE UPDATED BY RED DRAGON PRODUCTS FROM TIME TO TIME WITH OR WITHOUT NOTICE TO YOU. YOUR CONTINUED USE OF THE RED DRAGON PRODUCTS SITE INDICATES ACCEPTANCE OF ANY MODIFICATIONS TO THE TERMS OF SERVICE.

User Obligations
You agree not to do any of the following while using the Red Dragon Products Site: • Intentionally or unintentionally violate any applicable law or regulation. • Access, tamper with, or use nonpublic areas of the Red Dragon Products Site or Red Dragon Products computer systems. Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution. • Frame or link to the Red Dragon Products Site except as permitted in writing by Red Dragon Products.

The Sale of Electric Cigarettes
Red Dragon Products does not sell Electric Cigarettes to persons under the age of 21. By using this site you swear and affirm that you are over the age of 21. Red Dragon Products makes every effort to ensure that Electric Cigarettes are not delivered to anyone who is under the age of 21. By using this site you are acknowledging that the person receiving a shipment of Electric Cigarettes from Red Dragon Products is over the age of 21. If you do not agree with these conditions of use please do not use this site. If you intentionally or unintentionally misrepresent your age in order to provide Electric Cigarettes to a person under the age of 21 Red Dragon Products will prosecute you fully to the extent allowable by law.

Third Party Content and Monitoring
Any opinions, advice, statements, services, offers, events or other information or content expressed or made available on this Red Dragon Products Site by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of Red Dragon Products. Red Dragon Products neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on this Red Dragon Products Site by anyone other than authorized Red Dragon Products employees acting in their official capacities.

Parental Control Protections
As required by the Communications Decency Act of 1996, Red Dragon Products hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to Content that may be harmful to minors. Among the many companies that provide Internet blocking and screening software are CyberPatrol, NetNanny, SurfWatch, and GuardOne. Red Dragon Products does not sponsor or endorse any of these companies or their services.

Links
The Red Dragon Products Site may contain links to other web sites or resources. You acknowledge and agree that Red Dragon Products is not responsible or liable for (1) the availability or accuracy of such web sites or resources; or (2) the content, advertising, or products on or available from such web sites or resources. The inclusion of any link on the Red Dragon Products Site does not imply that Red Dragon Products endorses the linked site.

GIFT CERTIFICATES
Gift certificates must be redeemed through the Red Dragon Products Web site, http://www.buyreddragon.com, toward the purchase of products listed in Red Dragon Products online catalog. Gift certificates cannot be used to purchase gift certificates or gift cards, such as Red Dragon Products Gift Certificates. Gift certificates are not redeemable for cash and cannot be returned for a cash refund, except to the extent required by law. Any unused balance will be placed in the recipient's gift certificate account and is not transferable. The original expiration date will apply to any unused balance. If your order exceeds the amount of your gift certificate, you must pay for the balance with a credit card. Gift certificate cash value is 1/10 of one cent. Gift certificates and their use on the Red Dragon Products Web site are subject to Red Dragon Products general Terms of Service and Privacy Policy. We are not responsible for lost or stolen gift certificates. If you have any questions, please contact the Red Dragon Products representative online at customerservice@buyreddragon.com. Red Dragon Products will have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained gift certificate is either redeemed through the Red Dragon Products Web site or is redeemed and used to make purchases on the Red Dragon Products Web site. Red Dragon Products may provide gift certificate purchasers with information about the redemption status of gift certificates.

RED DRAGON PRODUCTS AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CERTIFICATES, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN THE EVENT A GIFT CERTIFICATE CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CERTIFICATE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Red Dragon Products gift certificates are issued and sold by Red Dragon Products LLC., an Arizona Limited Liability Company. By visiting Red Dragon Products web site, you agree that the laws of the state of Arizona, without regard to principles of conflict of laws, will govern these gift certificate terms and conditions. Any dispute relating in any way to Red Dragon Products gift certificates shall be submitted to confidential arbitration in Phoenix, Arizona except that, to the extent you have in any manner violated or threatened to violate Red Dragon Products intellectual property rights, Red Dragon Products may seek injunctive or other appropriate relief in any state or federal court in the state of Arizona, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

Red Dragon Products LLC reserves the right to change these terms and conditions from time to time in its discretion.

All terms and conditions are applicable to the extent permitted by law.

Protection of Content Provided by Red Dragon Products and Its Licensors
All text, graphics, logos, icons, images, audio clips and software on the Red Dragon Products Site ("Site Content") are copyrighted materials owned by or licensed to Red Dragon Products. The Site Content may contain trademarks, service marks and trade names which are owned by Red Dragon Products and its affiliates, and may also contain brand and product names which are trademarks, service marks or trade names which are owned by certain third parties. Any Events described in the Site Content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by Red Dragon Products, its affiliates, or third parties. "Red Dragon Products” and the Oculus logo are trademarks of Red Dragon Products. Unless authorized in writing by an officer of Red Dragon Products, Red Dragon Products trademarks may not be used in connection with any product or service that is not Red Dragon Products, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Red Dragon Products. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the Site Content in any way for any public or commercial purpose without prior written consent of Red Dragon Products or the rights holder. You may not use the Site Content on any other web site or in a networked computer environment for any purpose. If you violate any of these terms, your permission to use the Site Content will automatically terminate, you must immediately destroy any copies you have made of the Site Content, and we may end your authorization to use the Red Dragon Products Site. Nothing contained in the Red Dragon Products Site shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP Rights") of Red Dragon Products, its affiliates, or any third party, and, except as provided in these Terms of Service, the exercise of all such IP Rights in the services, products, processes or technologies described in the Site Content are expressly reserved to Red Dragon Products, its affiliates, and/or any third party, as applicable.

Copyrights and Designated Agent For Notification of Claims of Infringement
Red Dragon Products respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Red Dragon Products Designated Agent the following information: 1. Red Dragon Products Policy Concerning Claims of Infringement a. Written Notice of Copyright Claims. Claims of infringement should be in writing and should be directed to Red Dragon Products designated agent as specified below. Please include the following information: 1. A signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed; 2. A description of the copyrighted work that you claim has been infringed; 3. A description of where the material that you claim is infringing is located on the site; 4. Your address, telephone number, and email address; 5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; 6. A statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notices
RED DRAGON PRODUCTS will give you any necessary notices by posting them on the Red Dragon Products Site. You authorize RED DRAGON PRODUCTS to send notices via electronic mail as well if RED DRAGON PRODUCTS decides, in its sole discretion, to do so. You agree to check the Red Dragon Products Site for notices, and that you will be considered to have received a notice when it is made available to you by posting on the Red Dragon Products Site.

Disclaimer of Warranties
ALTHOUGH RED DRAGON PRODUCTS ENDEAVORS TO PROVIDE CURRENT, ACCURATE AND RELIABLE INFORMATION ON THE RED DRAGON PRODUCTS SITE, IT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE EVENTS OR THE ACCURACY, RELIABILITY OR ANY USE OF INFORMATION ON THE RED DRAGON PRODUCTS SITE. RED DRAGON PRODUCTS DOES NOT WARRANT THAT YOUR USE OF THE RED DRAGON PRODUCTS SITE, OR THE OPERATION OR FUNCTION OF THE RED DRAGON PRODUCTS SITE, ANY COMPONENT THEREOF, OR ANY PRODUCTS, SOFTWARE OR SERVICES OFFERED IN CONNECTION THEREWITH, WILL BE UNINTERRUPTED OR ERROR FREE; OR THAT DEFECTS THEREWITH WILL BE CORRECTED; OR THAT THIS SITE OR ITS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. YOUR USE OF THE RED DRAGON PRODUCTS SITE IS AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIR OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE WEBSITE. RED DRAGON PRODUCTS AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE RED DRAGON PRODUCTS SITE. THE RED DRAGON PRODUCTS SITE CONTENT PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, OR FITNESS FOR ANY PARTICULAR PURPOSE.

Limitation of Liability
IN NO EVENT SHALL RED DRAGON PRODUCTS AND/OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE RED DRAGON PRODUCTS SITE, THE USE OR PERFORMANCE OF THE RED DRAGON PRODUCTS SITE, THE DELAY OR INABILITY TO USE THE RED DRAGON PRODUCTS SITE, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY EVENTS, INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE RED DRAGON PRODUCTS SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE RED DRAGON PRODUCTS SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF RED DRAGON PRODUCTS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE RED DRAGON PRODUCTS SITE, OR WITH ANY OF THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE RED DRAGON PRODUCTS SITE. THIS SOLE AND EXCLUSIVE REMEDY IS SEPARATE AND INDEPENDENT OF ANY OTHER PROVISION THAT LIMITS RED DRAGON PRODUCTS'S LIABILITY OR YOUR REMEDIES.

Privacy Policy
Your use of the Red Dragon Products Site is governed by the Red Dragon Products Privacy Policy.

Termination of your Red Dragon Products Account
Red Dragon Products may terminate your Red Dragon Products Account with or without cause at any time effective immediately.

Force Majeure
Red Dragon Products shall be excused from performance under this Terms of Service if Red Dragon Products is prevented, forbidden or delayed from performing, or omits to perform, any act or requirement under this Terms of Service by reason of: (a) any provision of any present or future law or regulation or order of the United States of America, or any state thereof, (b) any act or omission of a third party, or (c) any act of God, emergency condition, war, computer or telecommunications failure or other circumstance beyond the control of Red Dragon Products.

Survival
The following provisions shall survive any termination of these Terms of Service: No Warranty from Red Dragon Products, Limitation of Liability, Indemnity and General Provisions.

Product Guarantee and Warranty
All Red Dragon products are thoroughly tested before being shipped to our customers. Our goal is to provide you a quality product the first time and every time. We want to assure that you are satisfied with your purchase and if not, we will work to make things right! That’s why Red Dragon offers the following industry leading Guarantee and Warranty policies:

Cigarette Kit Guarantee:
Every Red Dragon Electronic Cigarette Kit (8-Pc, 3-Pc, 2-Pc & 1-Pc) comes with a full, no questions asked, money back guarantee for 30 days! Use the Red Dragon Electronic Cigarette with the cartridge(s) that come with the kit. If you’re not happy with your purchase, send the kit back to us with the packaging and unused cartridges and we’ll send you your money back for the full purchase amount. Please be sure to e-mail Customer Service to get a Return Authorization Number (RMA) prior to returning your kit.

Accessory (chargers & cases) Guarantee:
Every Red Dragon Electronic Cigarette accessory comes with a full, no questions asked, money back guarantee for 30 days after purchase! If you’re not happy with your accessory, send it back to us with the packaging and we’ll send you your money back for the full purchase amount. Please be sure to e-mail Customer Service to get a Return Authorization Number (RMA) prior to returning your kit.

Replacement Cartridge Guarantee:
Red Dragon Products will be happy to exchange, within 30 days of purchase, your unopened box of cartridges for another flavor or nicotine density of your choice or, for a full money back refund. Unfortunately, due to the hygienic nature of the cartridges, we cannot accept boxes of cartridges that have been opened. Please be sure to e-mail Customer Service to get a Return Authorization Number (RMA) prior to returning Cartridges.

Cigarette Battery/Electronic Section and Chargers 1 Year Warranty:
All electronic products are warranted against manufactures defects for a period of 1 year after your purchase. Simply send the defective electronic item back to Red Dragon and we will either fix or replace the item for you for free! We will even pay the cost to ship the repaired or replaced item back to you. To qualify for this Warranty, the device must have been used normally as intended and not abused or disassembled. Please be sure to e-mail Customer Service to get a Return Authorization Number (RMA) prior to returning electronic items.

General Provisions
You agree that Red Dragon Products and its licensors may make improvements and/or changes in the Site Content and services or events described in this Site, if any, at any time without notice and without liability to you of any kind. You are responsible for compliance with applicable local laws, keeping in mind that access to the Red Dragon Products Site may not be legal by certain persons or in certain countries. If any provision of these Terms of Service is held by a court of competent jurisdiction to be contrary to law, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the parties, with all other provisions remaining in full force and effect. The failure of Red Dragon Products to enforce any right or provision in these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Red Dragon Products in writing. The Terms of Service, along with the Red Dragon Products Privacy Policy, comprises the entire agreement between you and Red Dragon Products and supersede all prior or contemporaneous negotiations, discussions or agreements, if any, between the parties regarding the subject matter contained herein.

These Terms of Service are personal to you and you may not transfer, assign, or delegate these Terms of Service to anyone without the express written permission of Red Dragon Products. Any attempt by you to assign, transfer, or delegate these Terms of Service without the express written permission of Red Dragon Products shall be null and void. These Terms of Service will inure to the benefit of Red Dragon Products successors, assigns, and licensors. The paragraph headings in these Terms of Service, shown in boldface type, are included to help make the agreement easier to read and have no binding effect. Arizona law and controlling U.S. federal law, without regard to the choice or conflicts of law provisions of any jurisdiction, will govern any action related to these Terms of Service. You agree to submit to the jurisdiction of the courts located in Maricopa County, in the State of Arizona, for the resolution of all disputes arising from or related to these Terms of Service and/or your use of the Site.

If you have any questions about these Terms of Service, please contact us.

The Terms of Service were updated October 16, 2009.